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Jairo Gomez

  • Total activity 241
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Activity overview

Latest activity by Jairo Gomez
  • Jairo Gomez created an article,

    Why Hasn't my Influencer's Post Pulled In

    There could be several reasons why an influencer's content has not pulled in. Keep in mind that posts are not pulled in immediately, It will take a few hours for our system to search for the conten...

    • 1 follower
    • 0 comments
    • 0 votes
  • Jairo Gomez created an article,

    Could not load, please try again or contact support

    This article will be taking you through a few troubleshooting steps if you are running into a "Could not load page, please try again or contact support" error message. This is typically due to your...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jairo Gomez created an article,

    Why am I having Taxes Withheld for my Payments?

    If you opt not to provide your Social Security Number or a Tax Identification Number (TIN), then your will be subject to a 30% withholding from all payments made to you. To avoid the 30% withholdin...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jairo Gomez created an article,

    Do I Need to Submit a Tax Form?

    Yes, if payments are being submitted through GRIN, then in order for your payments to be processed you must submit a W-9 or a W-8BEN for non-U.S. individuals. Both a PayPal email and a W-9, or W-8B...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jairo Gomez created an article,

    How to Add Attachments to Emails

    This guide will take you through how to add file attachments to emails sent through GRIN. Within GRIN you can also select multiple contacts and email the same attachment all at once. Follow the ste...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jairo Gomez created an article,

    Email Contains Invalid Domain Order Error Resolution

    This article will take you through how to resolve the "Email - Contains Invalid Domain" error message. The error appears when attempting to create an order for an influencer who's email may be inco...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jairo Gomez created an article,

    How to Modify Existing Influencer Discount Codes

    Use the following guide to learn how to modify your influencers' discount codes active dates, payout type, and payout rates. Modifying individual influencer codes allows for unique payout rates, co...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jairo Gomez created an article,

    How to Review & Download Subscription Invoices

    If you are an admin user in GRIN you will have access to all past invoices within your account settings. You also have the ability to download your invoices at your own convenience if needed. In th...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jairo Gomez created an article,

    How to Verify my Account

    This article will take you through the steps on how to verify your account in order to access your Live URL settings. This guide will also take you through how to troubleshoot common issues such as...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jairo Gomez created an article,

    How to Change Contact Information

    This guide will be going over how to change an influencer's contact information. An influencer's contact information can be changed at any time within their profile. An influencer can also directly...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes