I'm Receiving an Invalid Email Error When Creating an Order

This guide will go through how to resolve a "Costumer - Email contains an invalid domain name" error message when attempting to create an influencer order. This issue will typically happen when the influencer email entered into their shipping address is incorrect. Follow the steps below to learn how to resolve this.

Step 1 Click on Programs and select Campaigns.

Step 2 Click on Campaign Work Room.

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Step 3 Go to the Fulfillment tab and click on the influencer's shipping address.

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Step 4 Click on the pencil icon for the primary shipping address.

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Step 5 Correct the error in the email and click Save Address.

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