If an influencer payment has no been processed, then this is an indicator that the influencer has not completed setting up their PayPal and submitting a W-9 or W-8BEN for non-U.S. individuals. The resources below can be shared with any influencer who may be having trouble completing these steps.
- How Influencers Submit a Proposal & Set-Up Payment and Tax Form
- How Influencers Submit a Proposal & Set-Up Payment and Tax Form on the v2 Live Site
- How Non-US citizens Submit a Tax Form
- Why are Taxes Withheld for my Payments
Once they have successfully set up both their PayPal and their tax form, then their payment will be processed within the day. For any additional assistance please reach out o support@grin.co.
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