Email Contains Invalid Domain Order Error Resolution

This article will take you through how to resolve the "Email - Contains Invalid Domain" error message. The error appears when attempting to create an order for an influencer who's email may be incorrectly entered for their primary shipping address. Follow the step below to resolve this issue.

Step 1 Click on Manage to enter the influencer's profile.

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Step 2 Scroll down to the influencer Shipping Addresses section and click on the pencil icon.

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Step 3 Review and modify the email address if it was incorrectly entered. If the email is correctly entered please reach out to support@grin.co

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