How to Verify my Account

This article will take you through the steps on how to verify your account in order to access your Live URL settings. This guide will also take you through how to troubleshoot common issues such as being led back to a verification message or receiving an error upon verifying your account.

Note

You do not require a login and you do not need to create a password for GRIN. As an influencer, you can access all the campaign information through your Live URL. This is your unique link used to review your campaign details and submit a proposal. You will simply need to verify your account in order to access your settings.

 

In this article, you will learn:

How to Verify your Account

Step 1 Open a tab with your Live URL.

Step 2 Click on Verify Now.

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Step 3 Click on Email me a link.

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Step 4 You will receive an email from "Grin" or the brand you are collaborating with.

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Step 5 In the email, click on Verify.

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Step 6 Once verified you will be redirected to the "Settings" of your Live URL.

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How to Troubleshoot Verifications Errors

The most common issues during the account verification process are running into an error message or being lead back to a verification message. If you are receiving either a "Verification Failed" or a "Your session has timed out, refreshing" error message, then please follow the steps below to resolve these issues. If you are still unable to verify your account after following these steps please email support@grin.co.

Step 1 Open a new tab with your Live URL.

Step 2 Right-click on the screen and select Inspect.

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Step 3 Click on Applications.

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Step 4 Double click on Cookies

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Step 5 Righ-click on the URL the contains grin.live and select clear.

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Step 6 Click on Verify now and follow the steps in the prior section.

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How to Troubleshoot Verification Errors on a Mobile Device

 

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