How to Organize and Manage Mail

Use the following guide to learn what the Mail tab is, how to manage mail and understand mail metrics. 


Mail is connected to and sends/receives emails through the email that is integrated within your GRIN account. To change or view the integrated email click your profile name and select Account Settings. Within the "Email Integration" section of your account settings, you are able to change the integrated email.



Email Dashboard

Within Dashboard, you are able to view Daily sending, Outstanding Emails and Recently Sent emails.


It is recommended to warm up your email by incrementally increasing the number of emails sent in order not to raise suspicion with your email provider.

Step 1 Click on Mail and select Dashboard

Step 2 View your complete sending history under Daily Sending metrics.


Step 3 Outstanding emails can be automatically sent by clicking the Send icon next to the email notification. 



An invalid alert will appear if one of your contacts' emails are invalid. The invalid email will not be deleted, however, it will simply be rescheduled to send 48 hours in the future, giving you time to update the email contact.

Step 4 View your recently sent emails by clicking the Mail icon next to the email notification. 



Inbox, All Mail and Sent

Communication is managed within your Inbox, All Mail, and Sent pages. Each page has a different view of mail, be it incoming mail, sent mail, or combined, but each has the options to reply, archive, or have a quick view of the Influencer's profile. 


Keep in mind that we only pull in emails from influencers who exist within your "Contacts". If you notice that ann email has not pulled in make sure that the influencer is in your "Contacts" and that the email address matches what is in the influencer's profile, in GRIN.

 Step 1 Click on Mail and select Inbox, All Mail or Sent.

Step 2 Apply Filters by clicking the Filters button on the top right.


You can use different filters within Mail to search for certain contacts in your mailbox. You can use filters such as tags, campaigns, relationship stages, etc... This makes it easy to find a specific influencer or a group of influencers within your GRIN inbox.


Step 3 Select an email and sendReply.

You can use templates to reply to influencers easily and efficiently. Select a pre-made template to reply to your influencers. Click the Signature field to include a your pre-made signature. 


Step 4 View and manage your Influencer's Profile.

A quick view of an influencer's profile appears to the right once their email is clicked.

Within this view you are able to change the influencer's contact statues (Prospect or Influencer), access an influencer's Live URL and copy it into emails, view an influencer's contact information and edit if needed, add or remove tags, etc.



While emailing a lot of different influencers, it can be helpful to remind yourself of what content a certain influencer is posting while you are communicating with them. This feature allows you to view their feed when you are in the inbox section of GRIN.



Templates save time and remove the hassle of having to compose a new email for standard responses within your management workflow.

Step 1 Click Mail and select Templates.

Step 2 Click the + Create button on the right-hand corner.


Use the guide How to Create an Email Template to learn more. 



Sequences automatically send follow-ups, acceptance, declined, etc emails that are uniquely created using templates. Influencers added to a sequence will continue to receive sequenced emails until they take a specific action or the chain ends. Setting up a sequence is perfect when outreaching to a large number of influencers.  

Step 1 Click on Mail and select Sequences.

Step 2 Click the + Create button on the right-hand corner.


Use the guide How to Create an Email Sequence to learn how to set up an automatic email chain to send out to influencers.


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