If your influencer has skipped over the OAuth connection, then GRIN will be prevented from pulling in their Instagram stories and metrics. Within the settings of their Live URL, they will have to disconnect their Instagram account in order to reconnect through the OAuth verification. The following guide will show how an influencer can reconnect via the OAuth connection.
In order to connect via OAuth, your influencer will need to have a Facebook business page connected to an Instagram business/creator account. If these steps have not already been taken please refer to the article here to set up and connect the accounts.
Step 1 Within your Live URL, click the Network Connections tab.
Step 2 Click Disconnect for your Instagram.
It is important to be logged into the Facebook your Instagram business/creator account is connected to. However, if you are not logged into a Facebook on your device, you will be redirected to Facebook to begin the steps to log in.
Step 3 Click on Connect to reconnect your Instagram.
Step 4 Click on Connect.
Step 5 If your Instagram creator/business account is not yet connected to a Facebook page, then follow the Before you begin steps and click continue.
Step 6 Click on Continue as... or Log in to another account if you are not logged in to the correct Facebook page on your device.
If you are not already logged into your Facebook page on your device you will be directed to Facebook in order to do so.
Make sure that you are logged into the Facebook business page that your Instagram business or creator account is linked to as it will be required in order to complete the connection
Step 7 Check the Instagram account that you will be delivering your posts with and click Next.
Step 8 Check the Facebook page that your Instagram account is linked to.
Step 9 Click Okay.